Insurance & Billing
Our Business Office will be happy to make things easier for you by billing
your insurance company. Your bill will automatically be sent to your insurance
company if you have provided us with the necessary information. Monthly
statements will be mailed to you to keep you apprised of the status of
your account or to let you know what the balance is after your insurance
company has paid. As the patient, you are the person ultimately responsible
for payment of your hospital bill. You may also pay for any services with
your MasterCard or Visa. You can use the card(s) at the time of discharge
or when you receive a bill from the hospital.
Some insurance plans require pre-certification prior to admission. Please
follow all requirements set forth in your insurance plan and make any
arrangements deemed necessary by your insurance company.
You will receive separate billings from the physicians involved in your
care and treatment. This includes pathologists, who interpret laboratory
test results; anesthesiologists, who administer the anesthesia; and your
radiologist, who reads, interprets and forwards results of radiology,
nuclear medicine and ultrasound tests to your physician.
Billing and Collections
Review our bad debt assignment policy.
Our mission is to provide quality care to all our patients, regardless
of ability to pay. We believe that no one should delay seeking needed
medical care because they lack health insurance or are worried about their
ability to pay for their care.
For more information, read our
Financial Assistance brochure here.
Download the Financial Assistance Application here
After discharge, if you need additional information concerning the finances
of your stay, please contact our Business Office:
Santa Rosa Memorial Hospital
Petaluma Valley Hospital