Your Experience Is Important to Us
Here at St. Joseph Health, your satisfaction and comfort are of the utmost
importance to us. We are committed to responding to any concerns regarding
care, treatment or services in a timely manner. Should concerns about
your hospitalization arise, you or members of your family are encouraged
to contact the nurse or manager in your area or the patient representative.
She/he can help resolve issues and maintain the highest quality of service.
Your nurse can help you contact these individuals. If you have unresolved
issues or complaints about your care, you may contact any of the following:
Meet your patient experience team:
Jimmy Watson, MHA, CPXP
Regional Chief Patient Experience Officer
Michelle Keating-Burton, MSN, RN, CNL, CPXP
Area Director, Patient Experience Officer
Meet Vicki White, our Chief Nursing Officer:
Meet Todd Salnas, President of St. Joseph Health - Sonoma County: